Get that Furnace Serviced!

We enjoyed a very warm summer and month of September, and it’s hard to think it’s all coming to an end, but rest assured it is. It’s also hard to think about your furnace as it’s probably not the top priority on your list, but perhaps it should be. Comfort Heating & Air owner Gary Friebe sees the same thing happen every year. “People forget to service their furnace, and it typically breaks down on the first cold morning,” said Friebe. “No fun to be without heat when your house is cold.”

For 22 years Gary has kept North Idaho warm in the winter and cool in the summer. He moved his family to the area in 1992 when his brother-in-law needed help with his new business. The pair worked together until 2004 when an unfortunate cancer diagnosis sidelined Gary’s brother-in-law, Jim Morrison. “Jim was given six months to live so when he got sick I was basically forced into running the show by myself,” recalls Friebe. Despite the overwhelming odds, Jim survived his diagnosis and today is an outspoken community cancer advocate. Jim decided to step away and sell the business to Gary and his wife Julie.

Flash forward ten years and Comfort Heating & Air is a team of 11 who are highly skilled and dedicated to integrity, customer service, and honesty. They continue to service hundreds of homes and local businesses including Fu Ki, The White House Grill, Music Center, River City Plaza, and Heart of the City Church to name a few. Comfort Heating & Air’s technicians run thorough inspections of your system, looking for cracks and leaks using remote cameras. They also help teach their customers how to properly maintain their equipment for longer life.

“It’s a lot like maintaining your vehicle. If you don’t do the maintenance, you’re going to break down,” said Friebe.

In a business that’s all about trust and honesty, Comfort Heating & Air is especially proud of their designation as an ‘American Standard Customer Care Dealer.’ Through third party customer service satisfaction surveys, they’ve received a 98% approval rating and a 100% referral rate, meaning every customer has said they would recommend them to family or friends.

“This shows that our entire staff is treating our customers right and that’s what we strive for,” said Friebe.

With winter coming, now is the time to schedule your yearly tune up. A Comfort Heating & Air technician will clean and analyze your system, search for problems that could lead to carbon monoxide or fire danger, and keep you up to date on the latest efficient models and rebates through your utility company. Comfort Heating & Air’s service area is from Hayden and Rathdrum to Plummer and St. Maries and from Spokane Valley to the Silver Valley. Like their name, Comfort for your family is top priority and 100% satisfaction is the number one mission. Be proactive and have your system checked soon so you’re not stuck in a frozen home this winter.

#shopping #local #businessspotlight