Kootenai Family Dental

Most business owners will tell you that if you can make it through the first two years, you’ve cleared a major hurdle and you’re likely on the right track. While all businesses come across unforeseen issues with employees, roadblocks, and other restrictions, few have probably experienced a two-year stretch like the staff at Kootenai Family Dental.

“I was driving down Seltice on my way to work when I got a call from our receptionist telling me the building was on fire,” recalled business manager/owner Nick LaRose. “I thought they were joking, but when I pulled up, smoke was pouring out all over. That was tough to see.”

Nick and his wife Alexis were about a year and a half into owning their first dental practice when the fire and smoke damage destroyed nearly all their equipment and forced them to find a temporary home for their patients. They quickly found an office in Hayden and were set to start receiving patients again on May 12th. But on the night of May 11th, Alexis delivered the couple’s first child a full six weeks before her due date. True to their commitment to their patients, Alexis was cleaning teeth and fixing crowns just four days later.

Nick and Alexis, along with their staff of six, are finally back in their home office as are their loyal patients. “It’s great to know people have stuck with us through all of this because we really enjoy seeing our patients,” said Nick. While the fire destroyed most equipment, Kootenai Family Dental was given an opportunity to upgrade and now have all the latest technology and brand new comfortable chairs. To help relax those who experience anxiety when visiting the dentist, Kootenai Family Dental offers music, Netflix videos, nitrous, pain free injections, and even a soothing paraffin wax hand dip.

“Our goal with each patient is to see them smiling when they leave; then we know we did another great job,” said Nick.

With two years in the books and having successfully overcome the adversity they experienced early on, Kootenai Family Dental is happy to now have the entire focus on the patients. The staff prides itself on listening to the patients. The hygienists go through x-rays and explain what they see with each patient, while at the same time listening to their concerns. The patient and doctor then work as a team to determine the right course of action. Kootenai Family Dental welcomes small children, adults, and seniors and offers services to the entire community. New technology allows the staff to use video cameras to create a 3 dimensional image of the mouth instead of having to create a traditional mold. Crowns can be made on site in about two hours and are tailored to match the exact color of your teeth.

“We don’t cut corners. Our goal always will be to offer the best patient experience in town and the best service possible,” said Nick.

Kootenai Family Dental is located at the corner of Highway 95 and Lincoln Avenue, right behind the Hope Realty building.

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