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Beautifully Relaxing

  • Hands-on service a hallmark for North Idaho Spas.
  • Mar 2, 2015
  • 3 min read

BUSINESS SPOTLIGHT NORTH IDAHO SPAS.jpg

Because we are blessed to live in a beautiful place with an abundance of year-round recreational opportunities, those in our community lead active lifestyles. And while we love to recreate, we also enjoy relaxing and unwinding after a day of work or play. That’s why many have turned to North Idaho Spas to help them find the perfect spa to meet their wants and budget.

North Idaho Spas is celebrating 20 years of selling Sundance Spas in Sandpoint and has built an outstanding reputation as a dealer for the largest manufacturer of spas worldwide. “In 2002 and 2005 we sold more spas per capita than any other Sundance dealer in North America,” said owner Bill Connolly.

Bill moved to Sandpoint from San Diego in 1989. It was here he met his wife Linda, a Sandpoint native. Upon his arrival, Bill worked as a technician, servicing spas throughout the region. But it was not long before he sought to fill a void in the spa industry.

“Sundance Spas had been sold in the area in the 1980s, but they no longer were available,” said Bill of his decision to open his own store. Over time, Bill continued to service spas, but later chose to focus on Sundance only; a decision that has proven to be a great benefit to his customers. “It is difficult to stay up to date on the many different types of spas,” said Bill. “By focusing on one brand, I am able to provide the best service to our customers.”

North Idaho Spas has sold and provided delivery and setup for spas throughout North Idaho, Western Montana and even a few in Canada, with over 100 at Schweitzer Mountain Resort. With the terrain, some deliveries have provided a unique challenge, but one Bill said they are willing to take on. “I go to every delivery,” said the hands-on owner.

Many homeowners seek to make the spa an integral part of their landscaping, placing the spa in a location for optimal views while relaxing. “Our customers are often inspired by looking at the photos of many of our past projects,” said Bill. In fact, it is not just customers who are inspired; others worldwide are as well. For several years, North Idaho Spas has submitted photos of its completed projects to Sundance, and each year North Idaho Spas has received the International Design Award from the company.

Much of what makes North Idaho Spas unique is its willingness to go the extra mile for customer satisfaction. Listening to the customers’ needs, Bill said they like to steer them in a direction that will meet their needs and budget; not towards something they will not need. They offer a five-year warranty, during which time they will repair the spa should a problem arise, and they don’t charge travel time for that either. “We also have a six-month move it privilege,” said Bill, referring to the time period after purchase that North Idaho Spas will relocate the spa from its original set up spot.

But it’s not just spas they carry; they also sell steamers, saunas and the famous Big Green Egg, a unique barbecue that will cook anything from steaks to pizza. In fact, each year in May, on the Saturday before Mother’s Day, North Idaho Spas hosts the Sandpoint EggFest BBQ Eggstravaganza. The event is open to the entire community, providing people an opportunity to sample food cooked on the Big Green Egg. It’s an event Bill looks forward to every year and where he enjoys visiting with old friends and making new ones. “Every customer is a friend,” said Bill. “It’s just the way we do business.”

North Idaho Spas

Corner of Hwy 200 & McGhee Rd.

Sandpoint, ID

208.265.5434

 
 
 

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